Right ePharmacy customises and utilises electronic locker systems to improve patient access to pre-dispensed medication parcels. The lockers are temperature controlled, secure and are also integrated with cloud based technology which enables remote dispensing and live patient counselling. The cloud-based information system hosts and manages patient data and links the patient to a remote pharmacist via an audio-video link. This virtual consultation between the patient and the pharmacist is called tele-pharmacy.

The cloud’s SMS system also keeps users informed about their next collection dates and sends out reminders. This promotes patient retention and assists the early identification and intervention for patients at risk of non-adherence. The system results in positive clinical outcomes and effective patient data management.
The customised project is directly aligned with South Africa’s National Department of Health priority need to decant stable patients out of facilities and enable more convenient chronic medication collection.